Pro Tips to Delete QuickBooks Error 1328 Permanently

QuickBooks is a multifaceted application providing accounting and bookkeeping services to small and medium-sized businesses. Nevertheless, since it is a heavy software, QB is bound to encounter glitches regularly. QuickBooks Error 1328 is one of those issues that arise while the user performs the most basic tasks like installing, updating, repairing, or uninstalling QB. A supported text is also displayed alongside – “Error updating file C:\Config.Msi\PTXXX.tmp.” While a damaged QB file plays a pivotal role in triggering this error, a virus in the system may also do the same. Go through the below blog and find appropriate ways to decode the problem.


In search of an experienced professional to guide you through QuickBooks Error 1328? Get in touch with our expert crew at 1-855-856-0042 and indulge in a valuable consultation session right now.


What Provokes QuickBooks Error Code 1328?


  • Incomplete or broken installation of QuickBooks updates.
  • Corrupted QB installation files might also give rise to error 1328.
  • If the user has downloaded a malicious software simultaneously.
  • A damaged QB company data file.
  • Sudden shutdown of the system may result in program malfunctioning.

How to Best Resolve QuickBooks Error Message 1328?


This part of the blog is focused on discussing some effective troubleshooting for error 1328 in QuickBooks -


Technique 1 – Use the Windows feature to Repair QuickBooks Desktop


  • Sign out of your system and use your admin credentials to log into Windows.
  • Click on the Windows icon to view the Start menu.
  • Type Control Panel in the search field and select Control Panel.
  • Tap on Programs and Features in the following window and then hit Uninstall a Program.
  • When you see a list of programs on your screen, locate and select QuickBooks Desktop.
  • Press the Uninstall/ Change tab and hit Next.
  • The system will ask you to choose between Repair or Remove, select Repair.
  • Follow the ongoing prompts to complete the process.
  • Restart your computer and go to QB to verify if the issue is resolved.

Technique 2 – Find and Rename the Config.msi File for QuickBooks Desktop


  • Close QuickBooks and go to the Windows button.
  • Right-click on it and tap on the File Explorer option.
  • Select the C: Drive, press the Tools tab, and select Folder.
  • Go to the View option and then hit “All hidden files and folders.”
  • Confirm the action by hitting Apply and hit OK.
  • Now, check for the CONFIG.MSI file on this screen.
  • Click right on it and select Rename.
  • You need to add the .OLD extension to the name of the file – CONFIG.MSI.OLD.
  • Revert the “All hidden files and folders” settings and access QuickBooks. The issue should cease to exist.

Here we are at the conclusion of our exclusive blog on QuickBooks Error 1328. We have made our best efforts to serve you with the most up-to date and accurate information. Despite all attempts, we recommend you get in touch with our tech specialist team at 1-855-856-0042 for speedy service if you continue to face this error.

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